Avaya acquired Traverse Networks, where I had designed a core set of unified communication apps, in 2006 for $15 million.

• Designed and shipped mobile, desktop, and web clients for unified communications suite integrating voice, voicemail, contacts, video, and other services.

• Created the systems architecture that unified non-integrated features within a common UX after no action from development or product management.

• Documented multi-client call flow scenarios (56 unique) and functional requirements

Ron reported directly to me as CEO of Traverse Networks, a unified communications startup, and quickly became a critical component of the business. The Traverse mobile app suite, which Ron designed, was a key reason Avaya acquired Traverse. In fact, with each new company I’ve started, I considered Ron a key hire, and if he wasn’t available full-time, I was happy to have his valuable contribution as a consultant/side project.

—Durk Stelter, CEO of Traverse Networks

One-x Communicator
Upon joining Avaya, I was asked to finish design of the one-X Communicator, a PC-based, all-in-one messaging client for voice and video calls, messaging, even e-mail. Avaya had hired a design firm in Germany to do the UX but all they had delivered was a complex look-and-feel. I brought the effort in-house, defined requirements for call management between multiple clients, identified the multiple Avaya back-end services that had to coordinate for account creation, and created the final UI.