Product Design ● Case studies
Definition
Product Design covers specific ways in which the user interacts with the product via UX widgets, voice, gestures, and hardware controls. Product design also defined the data the user provides, the data accessed from other systems, and the data that will be generated.
Product design does not require final text strings, final screen layouts, or visual design treatments.
Case studies
Product design deliverables are typically comprehensive, click-by-click specs showing the product interface (typically a 2D screen) at every step in a process. In all cases the new product design must integrate with an any agreed-upon system design or existing product design.
Add/remove major features to an existing product ● Amazon Kindle
In order to save production costs, Amazon decided to remove the hardware keyboard and several function buttons for the second generation Kindle eReader. I had concerns about the proposed hardware changes and that the onscreen keyboard would be far more difficult to implement than PM and Dev anticipated. I collected data to backup my feedback about the hardware changes and user tested the daylights out of the onscreen keyboard designs.
I was hired to design and deliver functional prototypes to showcase the functionality of Samsung’s Internet of Things (IoT) division’s hardware modules. The most prominent project was TUNE, a smart speaker with both voice and touch interfaces.
Align product to existing roles ● Parsable
Parsable provides procedure authoring, tracking, and documentation features for a wide variety of industries. However, clients found it impossible to use without training. I interviewed customers and found the feature set was correct but the product structure didn’t align with existing management roles. I re-organzied the Parsable platform to align with the ways companies actually worked.
I designed an FDA-approved mobile app for Eversense’s first permanently-implanted glucose sensor. The mobile app had to communicate status and make recommendations to people who had little technical or scientific background but who were interested in tracking and controlling their blood glucose levels.